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Shipping

We aim to ship all orders within 1 working day of receiving them. There will be occasions where this is not possible but we will endeavour to keep you informed of any delays. You will be informed by email when your item is dispatched.

In the event an item is not in stock or there is any other problem with your order you will be offered the choice of waiting for the stock to arrive or receiving a full refund.

UK Orders

  • Orders over £6.50 qualify for free shipping, which will be by Royal Mail First Class post. Delivery times should be from 1 to 2 working days from dispatch but can be up to two weeks
  • Orders under £6.50 will be charged a flat shipping rate of £2.40
  • UK Recorded Delivery will be by Royal Mail First Class Recorded and should take 1 to 2 working days from dispatch but can be up to two weeks. There is a flat rate charge of £1.10 (+VAT) for UK Recorded Delivery. Not available on orders under £6.50
  • Special Delivery - Next working day. Orders must be placed and paid for by 11:30am to be posted on the same day as ordered. Orders placed after 11:30 may be posted on the following business day. There is a flat rate charge of £6.40 (+VAT) for Special Delivery - Next day. Special Delivery's shipped on Friday are not guaranteed for delivery on Saturday, but often do arrive. on Saturday.

    We reserve the right to upgrade any orders shipping method. ie even when 1st class is requested we may send by recorded or special. You will only be charged for the shipping type you selected.

International Orders 

  • International orders are priced diferently depending on whether the destination is in Europe or the rest of the world.
  • There is free shipping for orders over £40 to Europe and over £50 to the rest of the world. Free shipping will be by Royal Mail Airmail.
  • The price for orders which do not qualify for free shipping will be shown at checkout.
  • A tracked service is also available. The price of this will be shown at checkout.
  • No guarantees can be made regarding delivery time on international orders as times depend on the postal service of your country.

IMPORTANT INFORMATION FOR INTERNATIONAL CUSTOMERS
We can not be held responsible for any charges (tax, duty etc.), customs restrictions or other regulations that may apply in countries outside the UK. You should speak with your local customs office if you have any queries. Do not order items that are illegal to import into your country. Laws are different in every country. It is the customer's responsibility to check with their Customs office to see if their country allows the shipment of our products to their country.

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